With the biggest and fastest-growing online population on the planet, China is the holy grail for social networking sites. No surprise, then, that U.S.giants such as MySpace and Facebook are eager to reel in some of China’s 250 million Netizens.
But so far, American companies haven’t quite figured out how to navigate China’s perilous regulatory environment, in which any piece of content on social networks can be scrutinized by the Chinese government.
Unlike Facebook or MySpace, Chinese social network sites are held responsible for all content posted or shared through their massive online communities, observers say. This has forced them to develop and invest in elaborate censorship technologies that block politically sensitive material from being shared, and also delete information already on the sites. If a social network doesn’t comply with regulations, authorities reserve the right to shut it down, according to Steven Dickinson, a China-based Internet lawyer for HarrisMoure.
Of course, social networks operate just the opposite way in the U.S., where users are allowed to freely share all kinds of data without the threat of government intervention. For these reasons, American social networks will find it extremely difficult to make inroads in China.
“I don’t think any foreign Internet company can effectively compete against Chinese companies in the Chinese market,” says Rebecca MacKinnon, a media studies professor at the University of Hong Kong. “The regulatory environment is so difficult that it’s almost impossible for foreigners to have an advantage over locals who have better political connections and who can manipulate the regulatory system much more effectively.”
Most U.S. social networks have some filtering technologies that catch pornographic, profane and copyrighted content, says Ben Edelman, an assistant professor at Harvard Business School who has researched Internet filtering in China. But using the technologies to identify and remove politically sensitive material is more challenging because the Chinese government’s list of sensitive keywords and content constantly changes, depending on the political climate.
Moreover, sites in China are expected to keep on top of increasingly sophisticated technologies that users download to circumvent filters. One tool, for instance, converts text into its mirror image.
But filtering technologies can’t do it all. Chinese social networks also have teams of employees who manually monitor content, according to Hong Kong-based CLSA analyst Elinor Leung.
A spokesperson for Tencent, which owns the popular QQ Web services, said the company does not disclose the size of its censorship team. More than 100 million people use QQ’s services, which include blogs, instant messenger and photo-sharing.
Facing a tricky balance between complying with China’s censorship laws and keeping their sites open, some U.S. firms have thus far taken approaches that remove regulatory requirements from their hands. Eager to provide uninterrupted, higher-speed access to Chinese users, MySpace decided to host MySpace China on servers in China. In April 2007, the social network licensed its brand to a Chinese start-up that censors content.
In June, Facebook set up a Chinese-language version of its site on offshore servers. This way, Facebook isn’t obligated to censor content. Instead, Chinese routers can block the site. Indeed, while China-based users can log onto Facebook, access is not always guaranteed, and the site can be slow due to Chinese routers filtering online content flowing into the country, users say. Facebook declined to comment further on its China strategy and MySpace did not return a request for comment.
Even though Facebook and MySpace are mum, U.S. social networks likely will continue to try to crack the Chinese market because of the enormous growth potential. In the first six months of 2008, the Chinese online population grew by 56% compared with last year’s corresponding period, according to the government-affiliated China Internet Network Information Center.
And with China’s booming economy, there’s money to be made. Tencent, for instance, saw its second-quarter profits soar 92.5% compared to the same period a year ago.
To grab Chinese market share, some U.S. firms are taking stakes in Chinese companies rather than trying to navigate the system by themselves. Google (nasdaq: GOOG - news - people ), for instance, has joined up with China’s Tianya to launch online community site Tianya Laiba, and Intel (nasdaq: INTC - news - people ) has invested in China’s popular social networking site 51.com.
But if the experiences of other Internet firms are any indication, these initiatives face tough odds. Despite splurging on local acquisitions, Amazon.com (nasdaq: AMZN - news - people ), eBay (nasdaq: EBAY - news - people ) and Yahoo! (nasdaq: YHOO - news - people ) have all lost market share to local competitors Baidu (nasdaq: BIDU - news - people ), Alibaba and others.
Facing a tough regulatory maze in China, American social network sites will need to consider how far they are willing to go to nab Chinese customers.

